FAQs

How often do I need to replace my refill?

Your refill needs to be changed every 60-90 days.

Why is there a major drop in my water pressure?

Some showers do experience a moderate drop in water pressure as a result of Filterbaby's powerful filtration system.

If you experience an immediate or sudden drop in water pressure, we've got you covered.

Little to no water pressure immediately after installation?

  • Sticker stuck inside: The top of your Filterbaby has a clear sticker on it that must be removed before installation. Remove your Filterbaby from your shower arm and check the top of the filter and the inside of the shower arm for the sticker.
  • Refill Installation Issue: Check your refill installation inside the filter housing. Open the filter housing cap and check to ensure that the refill inserted onto the housing cap correctly.

Dropping water pressure after 30 days or less?

  • Excessively dirty water / highly turbid water: If your water is excessively dirty with physical contaminants or is highly turbid, your filter refill is working overtime to capture up to 99.9% of physical contaminants as small as 0.0001mm! Open your filter refill and take a look inside. If your filter is dirty, you can rinse it under cold water to expand the filter's life. Reach out to help@filterbaby.com for assistance and personalized advice on the best refill schedule for your water.

Dropping water pressure after 30-90 days?

  • You need more frequent refill changes: Though most users only need to change their refill every 90 days, many areas with highly contaminated water need more frequent filter refill replacement. Reach out to help@filterbaby.com for assistance and personalized advice on the best refill schedule for your water.
  • Normal filter lifecycle: If you experience a consist decline in water pressure, your Filterbaby is working as intended. Over time, the water pressure may be slightly reduced as your Filterbaby's refill traps more and more contaminants. That's why is is critical yo replace your filter refill every 60-90 days at minimum.

What's in the filter?

The Filterbaby Essential Series Shower Filter Refill has 2 powerful filtration steps: Advanced Activated Carbon Fiber and Pleated Micro Filter.

Advanced Activated Carbon Fiber

  • Reduces up to 99.9% of chlorine, chloramine, certain heavy metals, and more.*
  • Premium high-grade filtration medium to support cleaner water.

Pleated Micro-Filter

  • Captures contaminants as small as 0.00001mm—that’s 700x small that the width of a human hair.*
  • Trap contaminants like micro-plastics, rust, dirt, sediment, and other particles.*
  • Premium Japanese-made filtration medium.

*Filterbaby Essential Series removes up to 99.9% of chlorine, chloramine, certain heavy metals, and 40+ contaminants as small as 0.00001mm. When used and replaced as directed. ±6% efficacy fluctuation from lab certified testing.