FAQs
How often do I need to replace my refill?
How often do I need to replace my refill?
Your refill needs to be changed every 60-90 days.
Why is there a major drop in my water pressure?
Why is there a major drop in my water pressure?
Filterbaby saves up to 25% of water while maintaining amazing water pressure. Some faucets do experience a moderate drop in water pressure as a result of Filterbaby's powerful filtration system.
If you experience an immediate or sudden drop in water pressure, we've got you covered.
Little to no water pressure immediately after installation?
- Improper installation / Hidden leak: Check for leaks around the unit and under your sink. You may be using the wrong adaptor or installed your adaptor incorrectly.
- Refill Installation Issue: Check your refill installation inside the filter housing. Open the filter housing cap and check to ensure that the refill is inserted in the housing cap and in the "lock" place. The housing cap is inserted into the back of the Filterbaby and closed tight. Learn more about changing filter refills here.
Dropping water pressure after 30 days or less?
- Excessively dirty water / highly turbid water: If your water is excessively dirty with physical contaminants or is highly turbid, your filter refill is working overtime to capture up to 99.9% of physical contaminants as small as 0.000001mm! Open your filter refill and take a look inside. If your filter is dirty, you can rinse it under cold water to expand the filter's life. Reach out to help@filterbaby.com for assistance and personalized advice on the best refill schedule for your water.
Dropping water pressure after 30-90 days?
- You need more frequent refill changes: Though most users only need to change their refill every 90 days, many areas with highly contaminated water need more frequent filter refill replacement. Reach out to help@filterbaby.com for assistance and personalized advice on the best refill schedule for your water.
- Normal filter lifecycle: If you experience a consist decline in water pressure, your Filterbaby is working as intended. Over time, the water pressure may be slightly reduced as your Filterbaby's refill traps more and more contaminants. That's why is is critical yo replace your filter refill every 60-90 days at minimum.
What's in the filter?
What's in the filter?
The Filterbaby Skincare Faucet Filter Refill has 2 powerful filtration steps: Advanced Activated Carbon Fiber and Japanese Premium Ultra Filter (Polyethylene Membrane).
Advanced Activated Carbon Fiber
- Reduces up to 99.9% of chlorine, chloramine, certain heavy metals, and more.*
- Premium high-grade filtration medium to support cleaner water.
Japanese Premium Ultra Filter (Polyethylene Membrane)
- +4000 nano threads that capture up to 99.9% of contaminants as small as 0.000001mm—that’s 7000x small that the width of a human hair.*
- Trap contaminants like micro-plastics, rust, dirt, sediment, and other particles.*
- Premium Japanese-made filtration medium.